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Taking over the entirely the hotel’s expansive mezzanine level, Tiffin is dotted with vast islands laden with enticing, colourful dishes at lunch and dinner. Sofas and coffee table seats, and taller dining tables are both available, and tables are set elegantly with linen tablecloths and silver utensils. With soaring ceilings, marble pillars and delightful floor to ceiling windows, the space has good bones, but the carpets and furniture in general feel a little tired and could do with some touching up. Live music is played throughout the day, ranging from a single piano to a jazz quartet.
Unlike most hotels in Hong Kong, Grand Hyatt didn’t have an outlet serving scones-and-sandwiches-style afternoon tea sets until relatively recently. Each tea set serves one and comes on an elegant, modern chrome stand with a hammered metal design, decidedly different from the usual three-tiered carriers. It has five tiers, each with several varieties of finger food, including savouries such as flaky coronation chicken pies and mini burgers, although they could be improved with a little more seasoning and a warmer serving temperature. The double-decker ham and cheese sandwiches feature a layer of charcoal bread. While interesting to look at, it has no significant flavour. The white bread on the outer layers, served toasted and buttered, could benefit from having been made closer to time, as it is rather dry. The choux pastries filled with crabmeat, which while delicious, are a little on the soft side. The scones are served with whipped cream and strawberry jam, and the latter, seemingly home made, is a just-set delight full of the tart freshness of real fruit. The macarons with berries needs some cream as a liaison between the fresh fruit and the bone-dry rusk. The other sweet offerings, such as mango mousse, hazelnut choux and raspberry financiers could pass a standard culinary school test but are hardly inspiring. The ice cream and waffle stations, on the edge of the buffet area, are a unique and welcome addition to the traditional afternoon tea offering.
A short wine list is available at Tiffin, but a choice of tea or coffee is included in the tea set. Tea lovers will rejoice, with more than a dozen teas to choose from. A range of fresh juices, beer and standard spirits and cocktails are also available.
Tiffin is extremely popular at all hours and it can sometimes be difficult to find someone to assist you. However, once you have their attention, they are courteous and efficient.
At HK$596 for two, the afternoon tea is a little pricier than other hotel teas, though it includes an extra ice cream and waffle station.